Kenyan President William Ruto has recently ordered the Kenya Power and Lighting Company (KPLC), along with other state agencies, to shift their payment systems to a single eCitizen Pay Bill platform.
This move is part of the government’s broader effort to streamline public service payments and enhance the efficiency of transactions. By consolidating multiple payment systems into one platform, citizens will be able to pay for various government services, including utility bills, taxes, and licenses, in a more unified and convenient manner.
The integration of different payment channels into the eCitizen platform aims to reduce bureaucracy, simplify transactions, and promote transparency. It will allow Kenyans to handle all their government-related payments through a single account, thus eliminating the need to manage multiple payment methods. This consolidation is expected to not only improve the efficiency of service delivery but also minimize delays and reduce errors, ensuring more timely and accurate payments.
Additionally, the move is designed to enhance security by centralizing transactions on a monitored platform, helping to combat fraud and corruption. The government’s push to digitize public services is also aimed at increasing accessibility for citizens and making government services easier to use.
President Ruto confirmed that through this digital transformation, Kenya is taking significant steps towards modernizing its public sector, ultimately making services more efficient, transparent, and user-friendly for the public.
